Contact

Contact Us

Have questions about our vintage products? We're here to help!

Email: info@descovintage.com

Social media: @descovintage

Response Time: We respond within 24 hours

FAQ

How long does shipping take?

Shipping within Germany 🇩🇪 takes 2–4 business days, while deliveries across Europe 🇪🇺 usually take 4–7 business days. Shipping to the USA/SWITZERLAND/CANADA/UNITED KINGDOM 🌍 takes 4–14 business days.

How much does shipping cost?

Germany🇩🇪: €3.49, with free shipping on orders of €120 or more. Other EU countries🇪🇺: €8.99, with free shipping on orders of €150 or more. Switzerland🇨🇭: €19.99, United Kingdom🇬🇧: £9.99 GBP, United States🇺🇸: $29.99 USD, Canada🇨🇦: $29.99 CAD. The final shipping cost is shown at checkout

Are all your products authentic?

Yes, all of our products are 100% authentic. We carefully select each item to ensure its quality and authenticity, so you can shop with confidence.

Can I return my order?

Yes, you can return items within 14 days of receiving your order. You pay for return shipping, unless we sent you the wrong item, a damaged item, or something that doesn't match our description.

To start your return, scroll down to the bottom of this FAQ section and click "here" where it says "You can return your order here." This will open the return form.

How can I find the right sizes?

For each product, we provide detailed measurements in the description. The best way to ensure a good fit is to measure a similar item you already own and compare it to our measurements. For pants and other fitted items, we've done our best to estimate the sizes accurately, but checking the provided measurements is always recommended.

How do we measure?

Size chart showing how sweatshirt and pants measurements are taken

You can return your order HERE.

ABOUT DESCOVINTAGE

Descolado became descovintage.

I was about to launch my own brand. Everything was ready. Right before launch, I realized my heart was never in producing new clothes.

It was in finding rare pieces with soul. We don’t sell old clothes. We find pieces with character.